WHAT HAPPENS WHEN MOBILE BILL IS NOT PAID

Besides paying for a rooftop over your head and keeping the lights on, a phone bill is presumably the highest priority on your list as an "essential" month to month cost. If you don't pay your cell phone bill, your record will go into overdue debts. Your telecommunication company could cut your telephone off so you can't make or get calls. If steps are not taken, chances are that you don't find a way to manage the debts, your record will default and the agreement will be dropped. The telecommunications companies would then be able to make a move to recover the extraordinary bill, following the ordinary debt collection process.

Your inability to settle your month to month mobile bills won't make you criminally liable, for this is the only breach of what you and the telecommunications organization have settled upon.

Unpaid bill process by the companies

At the point when a bill has been sent to you, however, the payment is not done by the date there will be following strategy taken by the telecommunication industries:

·         If the bill is not paid by end of the month a reminder will be sent by the company to pay the bill on a due date.

·         If after the due date the payment is not received, the telecommunication company will disconnect your mobile service and it will not reconnect until the full payment of the outstanding bill is done.

·         If the payment is done through cheque, payment will be considered to be gotten when the cheque is received at the company’s office.

·         Restoring services may be chargeable- reactivation

·         We maintain all authority to charge a late payment fee.

·         If the payment of the outstanding amount is not completed then the contract will be terminated and legal action will be started to recuperate the debt.

·         In some cases passing of the remarkable sum (counting any late payment or interest charges) to a debt-collecting office to gather the cash for the company.

·         Data about debt might be imparted to different associations that give credit.

Step by step process

1.      Barring

At the point when more than 2 bills stay pending, the service gets barred. That is, you won't have the capacity to use any of the Chargeable services provided by the company. You get various warning and demands and calls from them to pay them the bill. Once you pay the bill services resumes within 30 minutes of payment. Regardless of whether you guarantee to pay, they will continue services for the next 72 Hours.

2.      Suspending

All services including free services of your number like incoming calls will be banned and the number will be disconnected. You get calls and request to the other number or your email address which you have submitted to them. Services resume within 48 hours of payment and when payment is done in full. Regardless of whether you guarantee to pay, they will continue services for the next 72 Hours.

3.      Disconnection

When the service to the number gets permanently disconnected, it won't continue regardless of whether payment is done in full as the number is permanently disconnected. You will have to go through all procedure of taking another connection like you have gone through in the beginning. There is no guarantee that the same number would be allotted to you.

4.      Recovery 1

Attempts like calling the client in their alternative number which he enlisted, sending Emails and notwithstanding going to the client at his address will be done on various circumstances. Eventually, they will attempt to take out any sum which they can. That is, for instance, if you have 3200 Rs charge pending, They will call up you and begin negotiation, beginning from 3000. They will state to from pay Rs3000 and give an offer of waiving off Rs 200 and to resume service within 4 hours of payment. Most fix a sum and pays. Yet, services won't continue.

5.      Recovery 2

Here, another group experiences the CDR (call detail record) of the client. Takes out a few numbers which client has called frequently and make calls to those number and mention to them thatYour (companion/sibling/sister/child/father) has not paid the bill and influenced a major debt to xx company and mention of taking a legal action on them.

6.      Recovery 3

Their legal counsel calls in any of your number which you use now or relative, companion or anybody and will request that you make payment at any of the closest companies stores or they will send you a legal notice. Due date this time will be short and the will act to be a little rude.

7.      Legal Notice

To the address which you have enrolled while taking a connection, they will send a legal notice. More often than not, they don't continue to encourage except if it's a major sum or something unique is connected. As your PAN is included, your credit score in CIBIL goes down if the companies have tied up with CIBIL.